羅托魯瓦阿拉瓦公園獨立精選酒店, EVT旗下 (Arawa Park Hotel, Independent Collection by Evt, an EVT Hotel)

I stayed at this hotel recently. The location is excellent — very convenient and close to transportation and restaurants. However, the breakfast buffet was just average, nothing special. Also, the room wasn’t as clean as I expected; it could have been better maintained. Overall, it’s a convenient place to stay if location is your main priority, but the cleanliness and breakfast quality could use some improvement.

價格尚可，加NZ 20元可以獲得房間upgraded, 在FO一個trainee 同事幫忙下住了一間有露台及較寧靜房間！ 傢俬有點舊，但可接受！

預訂時，要求高樓層和遠離電梯，酒店都答應，但是到後衹給安排一樓房間，而且對著一樓的入門，所有一層的住客都要從這進，旅行團和旅客大呼小叫，答應了就把客人騙來，然後不兌現，這就是這家酒店人品有問題。酒店很老舊，服務差。

The pictures online are deceptive because the room was old. We had no hot water for hours and reception kept telling us to wait, so we slept without showering. Reception asked me how it was at checkout and we told them the truth but they didn't do anything about it. No microwave or kitchen facilities. Parking lot on the outside unsecured.

The overall experience was very disappointing. The service desk was always occupied since there was only one staff member available, which made check-in and any requests very time-consuming. The biggest issue was the hot water kettle in the room—it was in terrible condition, with visible dirt and stains. I needed to boil water for my baby, but it was impossible to use safely. This was a nightmare and left me very dissatisfied with the stay.

Spacious room Comfortable bed The shower faucet is difficult to adjust Buffet👍

Room was big and spacious, slightly dated decor. Great location central and easy to get around. Gym was good but air con not strong. Fire alarm woke us at 2am where everyone evacuated for an hour. Not the hotel's fault but signs were not clear where the fire exits were. The entry from car park is ground floor so could be quite noisy if you had a room on that level.

老酒店了，就在賽馬場邊上，環境尚可。前台服務人員多為印度人，服務一般。酒店有免費停車場，這對自駕遊很重要。我們住在地面層，房間寬敞，但房間傢俱及設施老舊，有冰箱，燈少且暗，尤其是插座太少，床頭就沒有插座，這很不方便。紐西蘭酒店的床普遍偏軟，不舒服。

ロトルア1泊する際にこちらに泊まりました。全體的に設備は古いですが、お部屋をアップグレードいただきとても広くて見晴らしのよい部屋でゆっくりすることができました！スタッフも親切でよかったです。フロントスタッフが1人なのでチェックインの時間は結構並ぶと思います。

I recently stayed at Arawa Park Hotel and had a pleasant experience overall. The location is excellent—close to Rotorua’s main attractions and surrounded by beautiful scenery. The room was spacious, clean, and featured large, comfortable beds. Considering the affordable price, it’s excellent value for money and ideal for anyone looking for a comfortable, budget-friendly stay. The staff were attentive and friendly, even offering to heat up meals for guests—a thoughtful touch that added convenience. I also appreciated their focus on security, as they took note of my car’s plate number during check-in. I noticed that the hotel has washing machines and laundry facilities, which could be very useful for longer stays. While I didn’t ask if these are free for guests to use, it’s great to see such amenities available. Clearer information about their usage would be helpful. One downside was the lack of adaptors in the room, which made charging devices a little inconvenient. Adding adaptors or universal outlets would greatly improve the overall experience for guests. Overall, Arawa Park Hotel is an excellent choice for a comfortable and affordable stay in Rotorua. With minor tweaks like providing adaptors and clearer communication about amenities, it could be even better.